Kampgrounds Of AmericaComplaints and Reviews

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1.9 Based on 30 reviews
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  • Customers like
    • Facilities clean 4
    • Cabins 3
    • Family place 2
  • Customers don't like
    • Treatment by owners of campground 5
    • Dishonesty unprofessional 4
    • Rude management 4
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Re: KOA of Forsyth, Ga. We made a reservation. Our truck caught fire and burned on I-24E in Nashville, TN. No way to move 43' 5th wheel any further. Called KOA to advise them of the situation and we were told too bad & thus charged a $10.00 (30% of nitely rate) for cancellation. Called the next day to speak to the owners as this didn't seem like something a customer oriented company would do. We were refused our request to speak to the... Read more

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Re: KOA of Forsyth, Ga. We made a reservation. Our truck caught fire and burned on I-24E in Nashville, TN. No way to move 43' 5th wheel any further. Called KOA to advise them of the situation and we were told too bad & thus charged a $10.00 (30% of nitely rate) for cancellation. Called the next day to speak to the owners as this didn't seem like something a customer oriented company would do. We were refused our request to speak to the... Read more

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The koa at 2525 frontage rd davenport florida 33837 matthew koromhas and his worker repeatedly harassed my handicap daughter.I really don't know what to do about it. I try to explain to the corporation what was going on . I feel like they are not listening to what I am saying . They shouldn't treat their customer this way .They need to get new management and new workers . If they don't want handicap people in their campground they should put it... Read more

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We stayed at the Koa in Myrtle beach sc and the manager Jeremiah was very rude to us we arrived on Wednesday aug 23,2016, we went to go to bed at 10 pm and couldn't because our couch had a air mattress with no way to blow it up so we had to sleep sitting up , so the next morning I went to the office to talk to the manager told him about my night and his response was well at least everybody else slept good . We didn't get a mattress til 2 pm that... Read more

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matt the koa manager of 2525 frontage rd davenport florida 33837 and his coworkers repeatedly harassed my handicap child . they never inform me that handicap people are not allowed to stay there. also I was not inform that old campers are not allowed. We couldn't use the pool because of my child being handicap ,she was told she is unsightly to guest. They didn't want us to eat outside because of my child .my child wasn't allowed to do anything... Read more

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Stayed at KOA in Holden, Maine and was put next to a septic pump station that smelled like $#&^. When I complained I was treated like ^&($ and made to feel like I was the problem. When initially confronted about the smell, the owner rebutted, "it only smells when it rains". Oh, so I guess I should have sucked it up till the sun came out. Nothing to see here folks...move along. Shame on KOA for putting their name to this. As an avid camper,I... Read more

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Stay far away from the KOA in Fort Collins CO. For one it is 10 miles north of Fort Collins and it is a dump. We tried to get our money back to no avail.

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Virginia Beach KOA raises the bar on rude and condescending treatment of customers. Mostly behind their back wgen they just left and in front of other customers. I hear one guy get threatened by a grey bearded employee, when protesting about his treatment. This KOA needs a slap on the wrist.

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Coming back from a tiring months visit in Northern Illinois, my husband became very sick the evening of the 3rd of July. We are not young people. He was burning up with fever and coughing up blood. That morning we went to an emergency care facility. I called the office to advise them of what has happened and I was told, it was a holiday weekend, and I would have to move the fifth wheel. I told her I was not able to connect it or drive it... Read more

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koa in ellensberg wa is the biggest switch and bait I ever dealed with I reserved a spot then they call and said if I want the spot u have to pull in a back up spot what the blank I said for get that and cancelled 5 days before check in their fault not mine that will cost u 10.00 before u get anything back witch is bs their mistake not ours will I cancelled I belong to a union of over 50000 skilled workers it on their board now so they no how... Read more

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